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Quality Assurance Agent (Skiptracing)

bloomington, IL | full-time | $13.20 / Hour
Verify location of information, ensure quality of contact information to obtain right party contacts made by team via skip tracing.  Complete client specific skip tracing request maintaining data integrity.

At Wilber, Skip Agents receive an hourly income and are awarded generous success share bonus incentives. This position requires a person with attention to detail and a professional, friendly behavior. Must be assertive, organized, energetic, and able to multi-task.


Full-time employees: Receive full benefits (Medical, Vision & Dental) with Short/Long Term Disability
401(k) w/ Company Match
PTO & Paid Holiday Leave and much more


  • Perform searches for updated contact info
  • General file maintenance to ensure accurate information on claims
  • Investigate claims to correct information

  • High school Diploma or equivalent

  • Ability to think outside of the box
  • Phone experience
  • Computer skills
  • Problem solving
  • Basic insurance knowledge

Wilber is the leading insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. Our workplace culture is exceptional, and the service provided to our clients and community is second to none. This position requires a person with attention to detail and a professional, friendly behavior. Must be organized, energetic, and able to multi-task.Visit to learn more!

Say yes to some of the finest employee perks

free breakfast

Begin your day with our complimentary breakfast items and enjoy some delicious yogurt, fresh fruit, eggs and more.

free yoga & meditation

Get paid while participating in our wellness initiatives. Join us in our free yoga and meditation classes and bi-weekly walks.

shared success

Wilber shares its earnings with its employees through a success share program in the form of monthly checks.

flexible schedule

In honor of our single and busy parents, employees can set work hours to better fit their life style.

competitive pay

Satisfied and happy employees make all the difference. Start with a higher salary and earn more money with Wilber.

tuition reimbursement

Get reimbursed for continued education in your field and earn more money as you advance in your career.

health insurance plans

We offer customizable, low-cost health insurance plans that fit your budget and can be extended to the whole family.

dental and vision plans

Everything you and your family needs for a healthy mouth, a great smile and a clear vision. Optional Plan.

401K retirement plan

Grow your money with a generous company match in our customizable retirement plan. Optional plan.