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Collections Specialist

bloomington, IL | full-time | $ / Hour
Collections Specialist
Our Claims Recovery Team is looking to fill an in-person entry level Collections Specialist position in our Bloomington, IL office. This position does not require insurance knowledge/experience - we will train you on everything you need to know. You will be part of a team that takes/places calls to reconcile insurance claims.  At Wilber, Collection Specialists are able to earn uncapped commissions and special benefit packages. This position requires a person with attention to detail and a professional, friendly behavior.

  • Make outbound calls to customers/debtors informing of claim filed against them
  • Able to work in a fast-paced environment 
  • Negotiate repayment and financial plans to recover assets for clients
  • Update/validate contact information
  • Successfully notate files of conversations had and payments received
  • Provide clarity on filed claims and answer any inquiries from customers
  • Enjoy or want to get experience in an office setting


  • High School diploma or GED required

·         PTO after 90 days
·         401K retirement plan
·         Free breakfast three times a week
·         Potential tuition reimbursement for continued education
·         Wellness Programs
·         Involvement opportunities in the community
·         And many more!

 Wilber is the leading insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. Our workplace culture is exceptional, and the service provided to our clients and community is second to none. Apply now to join the Wilber family!
Learn more about Wilber and what is has to offer you at:

Say yes to some of the finest employee perks

free breakfast

Begin your day with our complimentary breakfast items and enjoy some delicious yogurt, fresh fruit, eggs and more.

wellness program

Get incentivized to participate in our corporate wellness initiatives. Pursue mental and phycial health on us!

shared success

Wilber shares its earnings with its employees through a success share program in the form of monthly checks.

flexible schedule

In honor of our single and busy parents, employees can set work hours to better fit their life style.

competitive pay

Satisfied and happy employees make all the difference. Start with a higher salary and earn more money with Wilber.

tuition reimbursement

Get reimbursed for continued education in your field and earn more money as you advance in your career.

health insurance plans

We offer customizable, low-cost health insurance plans that fit your budget and can be extended to the whole family.

dental and vision plans

Everything you and your family needs for a healthy mouth, a great smile and a clear vision. Optional Plan.

401K retirement plan

Grow your money with a generous company match in our customizable retirement plan. Optional plan.