this could be your next move

Entry Level - Collections Specialist (Spanish/English)

bloomington, IL | full-time | $ / Hour

Entry Level - Collections Representative (Spanish/English)

BLOOMINGTON, IL | FULL-TIME | $18.40/HOUR | NEW

¿Buscas un nuevo comienso en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! Our Claims Recovery team is looking to fill an entry level Collections Representative position in our Bloomington, IL office. This position does not require insurance knowledge/experience - we will train you on everything you need to know. You will be part of a team that takes/places calls to reconcile insurance claims for our community. At Wilber, entry level Collections Representatives are able to earn uncapped commissions and special benefit packages. Join one of the nation's top and most innovative Subrogation Recovery Law Firms!

Responsibilities:
  • Make outbound calls to customers/debtors informing of claim filed against them
  • Receive and transfer inbound calls
  • Accurately obtain payments via card and ACH (electronic check payment)
  • Negotiate repayment and financial plans to recover assets for clients
  • Update/validate contact information
  • Successfully notate files of conversations had and payments received
  • Provide clarity on filed claims and answer any inquiries from customers
  • Update and review all accounts to keep records of payments up to date

Education:
  • High School diploma or GED required

Qualifications:
  • Spanish reading, writing, and speaking skills
  • Strong organization skills and precise attention to detail
  • Ability to deescalate conflict
  • Willing to learn new computer skills
  • Demonstrates initiative and good judgement
  • Work well in a fast-paced environment
  • Phone etiquette 
  • Insurance knowledge is a plus
  • Professional and friendly behavior
  • Customer service or sales experience is appreciated

Wilber is the leading insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. Our workplace culture is exceptional, and the service provided to our clients and community is second to none. This position requires a person with attention to detail and a professional, friendly behavior. Must be organized, energetic, and able to multi-task.

Check us out at wilberjobs.com!




Say yes to some of the finest employee perks

free breakfast

Begin your day with our complimentary breakfast items and enjoy some delicious yogurt, fresh fruit, eggs and more.

wellness program

Get incentivized to participate in our corporate wellness initiatives. Pursue mental and phycial health on us!

shared success

Wilber shares its earnings with its employees through a success share program in the form of monthly checks.

flexible schedule

In honor of our single and busy parents, employees can set work hours to better fit their life style.

competitive pay

Satisfied and happy employees make all the difference. Start with a higher salary and earn more money with Wilber.

tuition reimbursement

Get reimbursed for continued education in your field and earn more money as you advance in your career.

health insurance plans

We offer customizable, low-cost health insurance plans that fit your budget and can be extended to the whole family.

dental and vision plans

Everything you and your family needs for a healthy mouth, a great smile and a clear vision. Optional Plan.

401K retirement plan

Grow your money with a generous company match in our customizable retirement plan. Optional plan.