Spanish Speaking Collection Representative
We are looking for self-driven and competent individuals to join our Recovery team as a Bilingual Collection Representative in our Bloomington office! As a bilingual collection representative, your main responsibility is to make outbound calls, find solutions, and recover assets for clients.
Here at Wilber, we care for our employees! A few ways we do that include providing full benefits packages, paid time off after first 90 days, 401(k) match opportunities, free breakfast three times a week, wellness program, possible tuition reimbursements, and many more!
- Make outbound calls to customers/debtors informing of claim filed against them
- Receive and /transfer inbound calls
- Accurately obtain payments via card and ACH (electronic check payment)
- Negotiate repayment and financial plans as needed
- Update/validate contact information
- Successfully notate files of conversations had and payments received
- Provide clarity on filed claims and answer any inquiries from customers
- Update and review all accounts to keep records of payments up to date
- High school diploma or GED equivalent
- Strong organization skills
- Ability to deescalate conflict
- Adaptable to change
- Precise attention to detail
- Demonstrates initiative and good judgement
- Team player with a positive attitude
- Work well in a fast-paced environment
Say yes to some of the finest employee perks
Begin your day with our complimentary breakfast items and enjoy some delicious yogurt, fresh fruit, eggs and more.
Get incentivized to participate in our corporate wellness initiatives. Pursue mental and phycial health on us!
Wilber shares its earnings with its employees through a success share program in the form of monthly checks.
In honor of our single and busy parents, employees can set work hours to better fit their life style.
Satisfied and happy employees make all the difference. Start with a higher salary and earn more money with Wilber.
Get reimbursed for continued education in your field and earn more money as you advance in your career.
health insurance plans
We offer customizable, low-cost health insurance plans that fit your budget and can be extended to the whole family.
dental and vision plans
Everything you and your family needs for a healthy mouth, a great smile and a clear vision. Optional Plan.
401K retirement plan
Grow your money with a generous company match in our customizable retirement plan. Optional plan.